pannilakkumispaniköör
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When interacting with employees, the two most powerful phrases in a leader’s vocabulary are:
1.Help me understand …
2. What do you recommend?
lk 82
Kuitahes segadust tekitav see ka ei oleks, on migratsioon läbi aegade osutunud üheks progressi kõige võimsamaks mootoriks.
lk 214
Memory structures that relate to a brand include what the brand does, what it looks like, where it is available, when and where it is consumed, by who and with whom.
lk 146